Contact Us

Have a question about a product, order, delivery or return? Our customer support team is happy to help.

Contact us using the form below or email support@octavello.com. For order-related questions, please include your order number so we can assist you more quickly.

We aim to respond within 24 hours, seven days a week.

Please contact us before returning any product, as the correct return address may differ from the address shown on your parcel.

Octavello Customer Support
Email: support@octavello.com